We take the responsibility of hosting your website very seriously. As such we believe in utilizing the best resources available to ensure the highest levels of service. Every part of the solution must measure up to the highest standards in:

Security     Reliability     Performance

We have worked with a number of consulting firms over the last two (2) years to design the best solution. Experts in the fields of Virtualization, Storage Area Networks (SAN) and Networking equipment contributed to the creation of this new environment that will leverage the latest technologies and allow us the flexibility to respond immediately to the ever changing demands of today's web needs.


DATA CENTER

Facility
Single Story with Concrete Masonry Walls
24 ft Height for Optimal Heat Dissipation
150+ Watts/SF Raised Floor
 
Fire Suppression
Double, Pre-Action System linked to Smoke and Heat Detectors
 
Power
Redundant feeds entering from different locations.
N+1 Generators
Redundant, UPS-protected Power System
 
Environmental Control
70 degrees F+/- 5 Degrees
45% Relative Humidity
Ultrasonic Humidification System (eco-friendly)
24/7/365 Monitored Building Controls
 
Security
24/7/365 On-Site Personnel
Man Trap w/Photo ID Card Access System
Closed Circuit Video Surveillance
 
Compliance
SAS 70 Type I and II
GLBA
SOX
HIPAA
PCI DSS
 
Network Connectivity
Carrier Neutral Facility.
Redundant Fiber feeds from diverse locations
Cisco Network infrastructure running BGP4 protocol.

EQUIPMENT

Network
Redundant Cisco Routers ( with Primary and Backup feeds from 2 different providers) provide connectivity between the internet and our internal secure network.
 
Redundant Cisco Switch fabric (10 Gbe backbone) provides efficient internal communication between Web Servers, Database Servers and Storage devices.
 
Redundant Fortigate Firewalls provide for the secure traffic through the system.
 
Redundant F5 Load Balancers provide for balancing load across multiple web servers.
 
Devices
HP Servers utilizing VMWare to host web and application servers
 
HP Servers utilizing Windows Clustering Technology for Database Servers
 
Dell SAN
 
All these devices have redundant 10Gbe Nic's to communicate over our 10Gbe internal backbone


SERVICES
 
Backup
Nightly offsite backups of the fileshare/application
 
Nightly Full Database Backups (encrypted, compressed and stored offsite)
 
Hourly Transaction Log Backups (encrypted, compressed and stored offsite)
 
Monitoring
24/7/365 monitoring/alerting/notification on over 400 elements through the entire content delivery chain. Including:
 
Network connectivity and performance
Server performance metrics
Bandwidth utilization and performance
 
Security
We partner with AlertLogic, a leader in Intrusion Detection Systems, to enhance an already robust security model. Their custom device sits in parallel with our system and upon any suspicious activity immediately triggers a response to block access to the entire system.
 
We also utilize the F5 Application Security Module to further validate the secure usage of the system.

APPLICATION PLATFORMS
 
Database
Window 2008 Server Enterprise R2 64 Bit
 
Microsoft SQL Server 2008 R2 64 bit (utilizing clustering for High Availability)
 
Web Servers
Windows 2008 Server Enterprise R2 64 Bit
 
Internet Information Services (IIS) 7.5
 
Running on Virtual Machines utilizing VMWare.
 
Every web site runs on 3 separate Web Servers with traffic balanced across them to maximize performance as well as to ensure High Availability.
WhippleHill Communications Inc.
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