Our Services

Consulting Personalization for your private school’s needs.

Building a more connected school community brings rewards in many areas - education, mentoring, accountability, and morale, just to name a few. WhippleHill brings unparalleled expertise and service to this process. We have helped hundreds of private schools create and implement successful communication strategies with personalized consultation and constant focus on each school’s unique mission and messaging goals.

A PROCESS THAT BALANCES YOUR COMMUNICATION

Our consulting process starts with understanding your objectives and then developing the right approach to balance all the different communication channels - from website functionality to emails; from personalized text messages to phone calls. We even point out instances where print documents are the best tool for the job!

Our team has extensive experience working with private schools. Many have worked as school administrators, faculty, and staff. This understanding of educational culture is key to helping your school achieve its goals. Whether it’s the ability to post grades online, share comments between faculty members, or update important announcements in real time, our consultants help you take full advantage of WhippleHill tools and services to enhance online interaction and whole-school connectivity.

Design Bring your vision to design.

When it comes to web design, you may know exactly how your school’s website should look and feel. Or, you may not know where to start! Either way, we’re here to help you succeed.

STRIKING A PERFECT BALANCE ON EVERY PAGE

Information can be conveyed through text, images, charts, videos, audio, animations, and other channels. We help you deploy these resources on each and every page with overall content strategy recommendations and a sitemap.

Quick Start

Do you have some design and technology skill and knowledge on your team? Are you looking to have your site up and running quickly? With Quick Start, you will select one of WhippleHill’s onMessage site design themes, and we’ll install it. We’ll provide training (as a part of onMessage) and we’ll show you how to set up that design theme for your school. Looking to upgrade to onMessage as soon as possible, but planning a full redesign later? This is also the perfect option for you.

Quick Start Advanced

You love the onMessage theme, and need to move quickly, but you’d like a little of the WhippleHill professional expertise to help you get going. That’s where Quick Start Advanced comes in. You will pick one of the onMessage themes, and work together with a WhippleHill designer to modify the theme’s design, incorporating your school’s unique logos, colors, and fonts. This will include two (2) design sessions with a designer, plus design build time to have WH apply the chosen fonts, colors and logos.

Professional

Are you looking for a design that uniquely expresses your school’s offerings? If so, the Professional option is what you’re looking for. You will work together with a WhippleHill designer to create the website design that does just that. This includes seven (7) design sessions including: a discovery week where the designer and school prepare for the first session; five (5) weekly collaborative design sessions (up to three 3 hours long) and any necessary design work resulting from these design sessions; and a design week between the first and second sessions where the initial design concept is created.

SEO Search, and they shall find.

When people in your area do a web search for a private school, do you come up at the top of the results? Search Engine Optimization (SEO) is the art of enhancing your presence in natural search results. It’s an important tool as you seek the best prospective students and faculty. And as part of your website development with WhippleHill, you will get a free SEO analysis.

Training Software implementation made easy.

We work closely with schools to understand their goals, identify which features best fit their needs, and tailor our implementation and training strategy to get the job done. Our implementation team is well versed and knows how to best manage WhippleHill's tools for any configuration.

COST-EFFECTIVE AND RETAINED KNOWLEDGE

As your school adopts our solution, our team will help configure your data and load it into the WhippleHill system. From there, we train a core team of three to five people, who in turn train others at the school that will use the tools. Training is organized into one-hour sessions and is typically conducted using a Web conference for maximum cost efficiency and knowledge retention.

Data Services Got data? No problem!

Today, private schools have a wide range of software products to choose from. Some are highly specialized; others are used across campus. When they’re in place, helping faculty and staff members do their jobs, integration with new software is always a top concern.

HELPING TO ADVANCE YOUR SOFTWARE

We have made integration with third-party software products a top priority. Our ecosystem is built from the ground up to play well with other applications, ensuring an easy transition for you and your entire school community. Bottom line: we will help you advance your software capabilities without missing a beat.

Hosting We take the responsibility of hosting your website seriously.

Security. Reliability. Performance.

WhippleHill employs state of the art technologies allowing us the flexibility to respond immediately to the ever-changing demands placed on our Hosting environment. Server virtualization, sophisticated storage systems, and threat management layers are just a few examples that demonstrate WhippleHill's commitment to deploying cutting-edge technologies to support our schools.

EQUIPMENT

Network

Fully-redundant network architecture including routers, firewalls, load balancers and switches. Reliable Internet access and performance is ensured via a fully-meshed environment employing multiple Internet providers across a 10 GbE communications backbone.

Devices

Virtualized web and application servers. Enterprise class, clustered database servers. Highly available Storage Area Network for long-term data storage. web sites run on multiple load-balanced web servers to maximize performance and ensure high availability.

SERVICES

Backup

Nightly offsite backups of all content and application data, and hourly database transaction log backups . All data is automatically encrypted, compressed and stored in multiple offsite locations.

Monitoring

24/7/365 monitoring and notification of over 1000 system performance measures on devices responsible for website and application delivery including:

Network connectivity and performance
Server performance metrics
Bandwidth utilization and performance

Security

In addition to applying best-practices to our firewall deployment, we partner with a leader in Intrusion Detection Systems, adding another layer of protection to our security model. This vendor’s device works in parallel with our security system, immediately triggering a response to block access when suspicious activity is detected. Finally, we deploy an Application Firewall as a third means of guarding against inappropriate system usage.

DATA CENTER

Facility - Tier II data center

Single Story with concrete masonry walls
24 ft Height for optimal heat dissipation
150+ Watts per square foot of raised floor

Fire Suppression

Double, pre-action system linked to smoke and heat detectors

Power

Redundant power feeds entering building at different locations
N+1 Generators
Redundant, UPS-protected power system

Environmental Control

70 degrees F+/- 5 degrees
45% relative humidity
Ultrasonic humidification system (eco-friendly)
24/7/365 monitored building controls

Security

24/7/365 on-site personnel
Man-trap w/photo ID card access system
Closed circuit video surveillance

Compliance

SSAE 16 SOC I & II
GLBA
SOX
HIPAA
PCI DSS

Network Connectivity

Carrier neutral facility.
Redundant fiber feeds entering building at diverse locations
Cisco network infrastructure running BGP4 protocol